Shipping policy

Payment and shipping

The following conditions apply:

Shipping conditions

The delivery takes place within Germany and to the following countries: Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic, Liechtenstein, Switzerland, Great Britain, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus.

Shipping costs (including legal value added tax)

Deliveries within Germany (Germany):

We ship our goods with the shipping service provider DHL. For shipments within Germany the shipping costs are 4,93 €.

All orders with a purchase value of 100 € or more will be shipped free of charge.

Deliveries abroad:

We calculate the shipping costs abroad as a lump sum as follows:

Belgium: Standard shipping 11,45

Denmark: Standard shipping 11,45

France: Standard shipping 11,45

Luxembourg: Standard shipping 11,45

Monaco: Standard shipping 11,45

Netherlands: Standard shipping 11,45

Austria: Standard shipping 11,45

Poland: Standard shipping 11,45

Czech Republic: Standard shipping 11,45

Liechtenstein: Standard shipping 11,45

Switzerland: Standard shipping 11,45

Great Britain: Standard shipping 11,45

Italy: Standard shipping 11,45

Sweden: Standard shipping 11,45

Slovakia: Standard shipping 11,45

Slovenia: Standard shipping 11,45

Spain: Standard shipping 11,45

Hungary: Standard shipping 11,45

Bulgaria: Standard shipping 11,45

Estonia: Standard shipping 11,45

Finland: Standard shipping 11,45

Greece: Standard shipping 11,45

Ireland: Standard Shipping 11,45

Croatia: Standard shipping 11,45

Latvia: Standard shipping 11,45

Lithuania: Standard shipping 11,45

Malta: Standard shipping 11,45

Portugal: Standard shipping 11,45

Romania: Standard shipping 11,45

Cyprus: Standard shipping 11,45

Delivery times

As far as no other time limit is stated in the respective offer, the delivery of the goods within the country (Germany) will take place within 2 - 5 days, in case of foreign deliveries within 4 - 7 days after conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).

Please note that there is no delivery on Sundays and holidays.

If you have ordered items with different delivery times, we will send the goods in one common shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.

Accepted payment methods

- Prepayment by bank transfer

- Payment by SEPA basic direct debit

- Payment by credit card

- Payment by PayPal

- Payment by PayPal Express

- Payment by instant bank transfer

- Payment by Giropay

- Payment via Google Pay

- Payment via Apple Pay

Further details on payment

When paying by SEPA basic direct debit or SEPA company direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please note that you are obliged to ensure that the account has sufficient funds on the announced date.

If you pay by credit card, your credit card account will be debited upon conclusion of the contract.

If you have any questions, please find our contact details in the imprint.

Legal provider identification: