Privacy policy

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This applies only insofar as no other information is given in the following processing procedures.

"Personal data" means all information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without giving any personal information.

Whenever you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO (German Data Protection Act) out of our predominant legitimate interest in ensuring the trouble-free operation of our website as well as for the improvement of our offer.

Contact

Responsible

Please contact us on request. The contact details of the person responsible for data processing can be found in our imprint.

Initiative contact of the customer by e-mail

If you contact us by e-mail on your own initiative, we will only collect your personal data (name, e-mail address, message text) to the extent that you provide it. The data processing serves to process and answer your contact request.

If the purpose of the contact is to carry out pre-contractual measures (e.g. advice in case of interest to buy, preparation of offers) or if it concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b DSGVO.

If contact is established for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 letter f DSGVO because of our overwhelmingly justified interest in processing and answering your inquiry. In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Art. 6 Paragraph 1 letter f of the Data Protection Act.

We will use your e-mail address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent that you have provided it. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. We will only use your e-mail address to process your request. Your data will then be deleted unless you have agreed to further processing and use.


Customer account orders

customer account
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.


Collection, processing and transfer of personal data for orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The extent of the data transfer is limited to a minimum.


Advertising

Use of the e-mail address for sending newsletters
We use your e-mail address independently of the contract execution exclusively for our own advertising purposes for the newsletter dispatch, provided that you have expressly agreed to this. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing that has taken place on the basis of the consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by informing us. Your e-mail address will then be removed from the distribution list.

Your data will be forwarded to a service provider for e-mail marketing in the context of order processing. Your data will not be passed on to other third parties.

Use of the e-mail address for sending direct advertising
We use your e-mail address, which we have received in the course of the sale of a good or service, for the electronic transmission of advertising for our own goods or services similar to those you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is based on Art. 6 para. 1 letter f DSGVO from our predominant legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided for this purpose in the advertising e-mail. This will not incur any costs other than the transmission costs according to the basic tariffs.


Dispatch service provider merchandise management

Forwarding of the e-mail address to shipping companies for information on the shipping status
We pass on your e-mail address to the transport company within the scope of the contract processing, provided that you have expressly agreed to this in the ordering process. The forwarding serves the purpose of informing you by e-mail about the shipping status. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing that has taken place on the basis of the consent until the revocation.

Use of an external merchandise management system
We use a merchandise management system for contract processing within the framework of order processing. For this purpose your personal data collected in the context of the order will be sent to
Billbee GmbH, Paulinenstrasse 54, 32756 Detmold
transmitted.


Payment service provider

Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. This can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Using PayPal Express
We use on our website the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The purpose of the data processing is to be able to offer you the payment via the payment service PayPal Express. In order to integrate this payment service, it is necessary for PayPal to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you visit the website. Cookies may also be used for this purpose. The cookies allow your browser to be recognized.
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in a customer-oriented offer of different payment methods. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
With the selection and use of PayPal Express, the data required for payment processing is transferred to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing takes place on the basis of art. 6 para. 1 lit. b DSGVO. More detailed information on data processing when using the payment service PayPal Express can be found in the corresponding privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and can decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent.

Under the following links you can find out how you can manage the cookies of the most important browsers (including deactivating them):
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac


Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page.

The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO from our predominant legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.

Analysis of advertising tracking communication

Use of Google Analytics
We use the web analysis service Google Analytics of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). As far as you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
The data processing serves the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The following information, among others, may be collected: IP address, date and time of the page view, click path, information about the browser and the device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities.the IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.
Google Analytics uses technologies such as cookies, web memory in the browser and counting pixels, which enable an analysis of the use of the website by you. The information thus generated about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
You can prevent the collection of data generated by Google Analytics and relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices in use to be fully effective. If you delete the opt-out cookie, requests will again be sent to Google. If you click here, the opt-out cookie will be set: Disable Google Analytics.
For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de.

Using the Facebook pixel
We use on our website the remarketing feature "Custom Audiences" of Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland "Facebook").
Facebook Ireland and we are jointly responsible for the collection of your information and the transfer of that information to Facebook when the service is incorporated. The basis for this is an agreement between us and Facebook Ireland on the joint processing of personal data, in which the respective responsibilities are defined. The agreement is available at https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible in particular for the fulfilment of the information obligations in accordance with Art. 13, 14 DSGVO, for compliance with the security requirements of Art. 32 DSGVO with regard to the correct technical implementation and configuration of the service, and for compliance with the obligations in accordance with Art. 33, 34 DSGVO, insofar as a violation of the protection of personal data affects our obligations under the agreement on joint processing. Facebook Ireland is responsible for enabling the rights of the data subject in accordance with articles 15-20 of the DPA, for complying with the security requirements of article 32 of the DPA with regard to the security of the service and for complying with the obligations under articles 33, 34 of the DPA, insofar as a breach of personal data protection concerns Facebook Ireland's obligations under the joint processing agreement.
The purpose of the application is to target visitors to the website with interest-based advertising on the social network Facebook. For this purpose, the Facebook remarketing tag was implemented on the website. This tag is used to establish a direct connection to the Facebook servers when visiting the website. This tells the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-based Facebook ads.
Your data may be transferred to the USA.
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. Your personal data is processed on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominantly legitimate interest in targeting page visitors with interest-related advertising. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. You can deactivate the remarketing function "Custom Audiences" here.
You can find more detailed information on the collection and use of data by Facebook, on your rights in this regard and on ways to protect your privacy in Facebook's privacy policy at https://www.facebook.com/about/privacy/.

Use of Google Ads conversion tracking
We use the online advertising program "Google Ads" on our website and, in this context, conversion tracking (visitor action evaluation). Google Conversion Tracking is an analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our site and the cookie has not expired, Google and we may recognize that you clicked on the ad and were directed to that page. Each Google Ads customer receives a different cookie. As a result, there is no way that cookies can be tracked across the sites of ads customers.
The information collected through the conversion cookie is used to compile conversion statistics. This tells us the total number of users who have clicked on one of our ads and been redirected to a page with a conversion tracking tag. However, we do not receive information that personally identifies users.
Your information may be transferred to the USA.
The use of cookies or comparable technologies is based on § 15 para. 3 p. 1 TMG. Your personal data is processed on the basis of Art. 6 Para. 1 lit. f DSGVO out of our predominantly legitimate interest in targeting visitors to the site with interest-based advertising. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
You can deactivate personalized advertising for you in Google's advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de.
Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/choices/ and following the opt-out instructions provided there. You will then not be included in the conversion tracking statistics.
For more information and Google's privacy policy, please visit: https://www.google.de/policies/privacy/

Use of the remarketing or "similar target groups" function of Google Inc.
We use on our website the remarketing or "related audience" feature of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
The purpose of the application is to analyse visitor behaviour and interests. Google uses cookies to perform the analysis of website usage, which forms the basis for the creation of interest-related advertisements. The cookies are used to record visits to the website as well as anonymous data on the use of the website. There is no storage of personal data of visitors to the website. If you visit another website in the Google Display network, you will be shown advertisements that most probably take into account previously accessed product and information areas.
Your data may be transferred to the USA.
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. Your personal data is processed on the basis of Art. 6 Para. 1 lit. f DSGVO out of our predominantly legitimate interest in targeting visitors to the site with interest-related advertising. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de
Alternatively, you can prevent the use of cookies by third parties by going to the Network Advertising Initiative's opt-out page at https://www.networkadvertising.org/choices/ and following the opt-out information provided there.
For more information about Google Remarketing and the associated privacy policy, please visit: https://www.google.com/privacy/ads/

Plug-ins and others


Using the Google Tag Manager
We use the Google Tag Manager of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
This application is used to manage JavaScript tags and HTML tags, which are used to implement in particular tracking and analysis tools. The data processing serves the purpose of designing and optimizing our website to meet your needs.
The Google Tag Manager itself neither stores cookies nor processes personal data. It does, however, enable the triggering of further tags that can collect and process personal data.
For more information on terms of use and data protection, please click here.

Use of social plug-ins via the "2-Click-Solution
We use social networking plug-ins on our website using the "2-click solution". This means that no connections are made to the social network servers without your express consent and consequently no data is transmitted.
With the standard integration of plug-ins, when you access the pages of our website that contain such a plug-in, a link is established between your computer and the servers of the social network providers and the plug-in is displayed on the page by means of a message to your browser. In doing so, both your IP address and the information about which of our pages you have visited are transmitted to the provider's servers. This applies regardless of whether you are registered or logged in to the social network. Even if you are not registered or not logged in, a transmission will take place. If you are also logged in to the social network Facebook, this information is assigned to your personal user account. When using the plug-in functions (e.g. by clicking the button), this information is also assigned to your user account, which you can only prevent by logging out before using the plug-in. In order for you to keep control over your data, we have decided to deactivate the corresponding button first. You can recognize this by the grayed out button. Without your explicit consent - in the form of activating the button - no link to the social network server will be established and consequently no data will be transmitted.
Only when you activate the button will the button become active (highlighted) and a direct connection to the social network server will be established.
By activating the button, you give your consent to the transfer of your data to the respective social network provider. In doing so, both your IP address and the information about which of our pages you have visited will be transmitted. If you are connected to one or more of your social network accounts at the same time, the collected information is also assigned to your corresponding profiles. You can only prevent this assignment by logging out of your social network accounts before visiting our website and before activating the buttons from your user accounts.
The social networks named below are integrated using the "2-click function". You will find more detailed information on the scope and purpose of the collection and use of the data as well as on your rights in this regard and possibilities for protecting your privacy in the linked data protection notices of the providers.

Facebook the Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA)
https://www.facebook.com/policy.php

Instagram of the Instagram LLC. (1601 Willow Road, Menlo Park, CA 94025, USA):
http://instagram.com/legal/privacy/

Use of Google reCAPTCHA
We use on our website the service reCAPTCHA of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws. The purpose of the query is to distinguish between input by a human being or by automated, machine processing. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the service reCAPTCHA will be transmitted to Google. This data is processed by Google within the European Union and may also be transferred to the USA.
The processing is based on Art. 6 para. 1 lit. f DSGVO out of the legitimate interest to protect our website from automated spying, abuse and SPAM. You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data relating to you on the basis of Art. 6 para. 1 letter f DSGVO.
For more information about Google reCAPTCHA and the privacy policy, please visit https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.


Use of GoogleMaps
We use on our website the function for embedding GoogleMaps maps from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
The feature allows the visual presentation of geographical information and interactive maps. Google also collects, processes and uses data of visitors to the website when they call up the pages in which GoogleMaps maps are integrated.
Your data may also be transferred to the USA.
The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data is based on Art. 6 para. 1 lit. f DSGVO out of our predominantly legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
You can find more detailed information on the collection and use of data by Google in the Google data protection information at https://www.google.com/privacypolicy.html. There you also have the possibility to change your settings in the data protection center, so that you can manage and protect your data processed by Google.

Use of GDPR Legal Cookie
On our website we use the Consent Management Tool GDPR Legal Cookie of beeclever GmbH (Universitätsstraße 3, 56070 Koblenz a. Rh.; "beeclever"). The tool enables you to give your consent to data processing via the website, in particular to set cookies, and to make use of your right of revocation for consent already given.
The data processing serves the purpose of obtaining and documenting necessary consents to data processing and thus to comply with legal obligations. Cookies can be used for this purpose. The following information, among others, can be collected and transmitted to Cookiebot: anonymized IP address, date and time of consent, URL from which the consent was sent, anonymous, random, encrypted key, consent status. This data will not be passed on to other third parties.
The data processing is carried out to fulfill a legal obligation based on Art. 6 para. 1 lit. c DSGVO.
Further information on the terms of use and data protection at beeclever can be found at: https://gdpr-legal-cookie.com/pages/terms-conditions and https://gdpr-legal-cookie.com/pages/datenschutzerklarung.


Rights of data subjects and storage period

Duration of storage
After the contract has been completely processed, the data will be stored initially for the duration of the warranty period, thereafter under consideration of legal, in particular tax and commercial law retention periods, and then deleted after the period has expired, unless you have consented to further processing and use.

Rights of the person concerned
If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability.
In addition, according to Art. 21 para. 1 DSGVO, you have the right to object to processing based on Art. 6 para. 1 f DSGVO as well as to processing for the purpose of direct advertising.

Right of appeal to the supervisory authority
In accordance with Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that your personal data is being processed unlawfully.

Right of objection
If the personal data processing activities listed here are based on our legitimate interest pursuant to Art. 6 Par. 1 letter f DSGVO, you have the right to object to these processing activities at any time for reasons arising from your particular situation, with effect for the future.
After the objection has been made, the processing of the data concerned will be terminated unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

If personal data is processed for purposes of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data concerned for the purpose of direct marketing.

last update: 20.07.2020